How stock is tracked
The CRM tracks two stock numbers for every inventory item:
When an order with materials attached moves to Open, In Progress, or Done, the materials are automatically reserved. When that order closes (Done) or is cancelled, reserved stock releases back to available.
This helps you avoid overselling stock. If a customer books a service that uses the last unit of a product, the system reserves it immediately so another order does not claim the same unit.
Inventory item fields
Setting up your inventory
1
Add your consumables
Go to Inventory and click Add Item. Add everything your team uses on jobs that has a meaningful cost — coating products, polish compounds, microfiber cloths, cleaning chemicals, spray waxes.You don’t need to track every roll of paper towel. Focus on items where the cost is significant enough to affect your profit margins.
2
Set an accurate unit cost
The unit cost is what feeds your COGS calculation. If a bottle of ceramic coating costs you $45 and you use half a bottle per job, the unit cost should reflect a per-job unit (e.g., enter “0.5” as quantity when adding to an order with $45 unit cost, or split into per-use units).
3
Set minimum stock levels
Add a Min Stock value for items where running out would impact your ability to take jobs. When available stock drops below the minimum, the item appears in the Attention Center on the dashboard as a low stock alert.
Attaching materials to orders
Materials are added at the order level, under each vehicle’s service section:- Open the order and find the vehicle section
- Click + Add Material under the relevant service
- Search for the inventory item and enter the quantity used
What happens when you mark an order Done
Closing an order triggers the inventory deduction sequence:- Reserved stock releases — the reservation is removed
- On-hand stock decreases — by the exact quantity consumed on the order
- COGS records —
quantity × cost_at_useis captured for the order - Profit updates — the Insights P&L report reflects the new COGS
Adjusting stock manually
When you receive a new shipment or need to correct a discrepancy, adjust stock directly from the inventory item page. Enter a positive delta to add stock or a negative delta to remove it. The CRM validates that you can’t reduce stock below the reserved amount.Low stock alerts
Low stock items appear in two places:- Dashboard Attention Center — with the item name and current available count
- Inventory page — highlighted with a visual indicator
Orders
Attach materials to orders and see how materials connect to COGS.
Insights
View the Materials Usage report and P&L report that inventory data feeds.