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You depend on the CRM being there when you open your shop in the morning. This page explains where it runs, how it stays available, and what happens on the rare occasion something goes wrong.

Where the app runs

Auto Detailing CRM runs on managed cloud infrastructure from established providers. Customer data is stored in a U.S. cloud region and protected with encryption in transit, access controls, workspace-level data separation, and provider-managed backup practices. We can provide additional infrastructure details under an appropriate review process or NDA.

Encrypted connections

Every connection between your device and the CRM is encrypted with HTTPS/TLS — information can’t be read while it travels over the internet. This is always on.

Availability

We aim for high availability so the CRM is ready whenever you are. Cloud infrastructure is built to handle traffic spikes (like a busy Saturday) and to recover automatically from many kinds of hardware problems.
We intentionally don’t promise a specific uptime number we can’t guarantee. What we can say: the platform is built on infrastructure designed for reliability, and we monitor it.

What happens during an incident

If part of the service is disrupted:
  • The underlying infrastructure works to recover automatically.
  • Your data remains stored safely — an outage is about temporary access, not lost records.
  • For updates or help, contact support@autodetailcrm.com.

Security

How your account and data are protected.

Data & Privacy

Where your data lives and your controls.

Compliance

What’s in place today and what’s planned.

Contact & support

How to reach us and get help.