> ## Documentation Index
> Fetch the complete documentation index at: https://docs.autodetailcrm.com/llms.txt
> Use this file to discover all available pages before exploring further.

# CRM-hosted websites

> Request a website, review its draft, connect your domain, and manage changes and billing.

CRM can create and host a website for your business. Open **Settings → Website Integration → Websites** to see websites available under your plan, requests, and published sites. If **Websites** is not shown in your workspace, ask your account owner or CRM support about availability.

<Info>
  A CRM-hosted website is different from the [Hosted Booking Page](/guides/booking-page), which provides a booking link, and [Native Website Booking](/guides/native-website-booking), which adds CRM booking to a website you host yourself.
</Info>

## Request a website

<Steps>
  <Step title="Choose how to get your website">
    Use an available website included in your plan, or select **Buy a website**. Each separate purchase covers one website. An active CRM subscription is required to buy and use it.
  </Step>

  <Step title="Review the agreement and price">
    The account's primary owner accepts the website terms before sending a request. For a separate purchase, accept the purchase agreement before Stripe Checkout; Stripe shows the final amount after any promotion before you pay. The request agreement is confirmed separately after payment. Read the displayed creation fee and early-exit terms if you use a plan-included website.
  </Step>

  <Step title="Send your brief">
    Describe what visitors should see and do. Add your existing site URL, style preferences, and up to five reference websites if helpful. Submit the request after your plan provides a website or your purchase is confirmed. The team starts creation after it accepts your request.
  </Step>
</Steps>

You can update the brief while the request is open. The request and its progress remain on the **Websites** page.

If Stripe Checkout finished but the purchase still says it is processing, select **Check purchase** on the same page. Checking an existing checkout does not charge you again. If CRM cannot confirm the payment, contact support with your Checkout receipt before starting another purchase.

## Review and launch your site

When a version is ready, open its preview from **Websites**. Select **Approve this version** or **Request changes**. Use **History** to read previous versions and messages with the team.

After approval, you can connect a domain you own as the site's permanent address:

1. Select **Check domain** and enter the domain or full website address.
2. Copy the DNS records displayed by CRM, such as TXT and CNAME records, to your domain provider. Follow the records shown for your specific address. An ownership TXT challenge expires after 48 hours; replace it in CRM if needed.
3. Wait for CRM to check DNS and set up HTTPS. Select **Check connection** to run a check yourself.
4. Open the connected address and test a booking before directing customers to it.

If CRM shows a separate A record for the root (`@`) address, follow its instructions. Do not change the root record until that A record appears. Connecting a `www` address does not necessarily connect the root address at the same time.

To disconnect an address, select **Remove domain** in CRM. Then remove the CRM-related DNS records at your domain provider. The approved site remains in your workspace, while its demo address keeps its original expiration date.

You can turn off new bookings without taking the website itself offline. Visitors can still view the site while bookings are paused.

## Request changes after launch

Use **Website changes** to describe an update to an existing site. The team confirms its scope before using an included change from your billing period or offering a paid quote. The page shows your remaining included changes when your plan has them.

For a paid change, review the quote and pay through Stripe Checkout. If payment is complete but the request still shows **Awaiting payment**, select **Verify payment**. A paid request may wait while another change is in progress. Corrections to a version currently under review stay in that review and do not use the separate change allowance.

## Website rights and subscription

| Website source | What happens when your plan changes |
| - | - |
| Included in your plan | Keep a plan that includes a website for 12 months from request submission. If you cancel your subscription or switch to a plan without a website earlier, the full creation fee in your accepted agreement becomes due. |
| Bought separately | The purchase covers one website and has no 12-month creation fee tied to your CRM plan. You keep the right to use the purchased website when you change plans. A refund or payment reversal ends that right. |

CRM hosting and your right to use the site require an active CRM subscription and a website included in your plan or bought separately. CRM owns the original design, code, and materials it creates for the site. You keep your domain, business data, logos, text, images, and other materials you provide. CRM does not deliver source code or a site export for independent hosting. Review the agreement shown for your request for the exact terms and fee.

See [Account & Billing](/guides/account-billing) before canceling a subscription or changing plans.


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